Refund Policy

The 14-day rule

Email hello@notionpulse.com within 14 days of purchase and we'll refund you in full. You don't need to justify it, and you can keep any notes or data you've already put into the template — we can't take the duplicated page out of your workspace and won't try.

Why we still ask what went wrong

Refunds are processed regardless of your answer, but a one-line reason is genuinely useful — it usually points at a template page that oversold or under-explained what was inside, which is a thing we can fix.

What we can't refund

• Purchases older than 14 days, unless the template is broken and we can't fix it.
• Repeated buy-and-refund patterns on the same account, which we treat as abuse of the policy.

Broken templates

If something is genuinely broken — a formula that errors, a missing database, a link that won't duplicate — tell us and we'll fix the template and get you the updated version. If we can't fix it, you get a refund regardless of how long ago you bought it.

How refunds are processed

Refunds are issued through Stripe back to your original payment method. Stripe’s timelines apply — usually 5–10 business days, depending on your bank.

Free templates

Nothing to refund. If you want off the email list, use the unsubscribe link in any email or just ask us.